Servicing Grandview, Cleburne, Rio Vista, Burleson, Joshua, Alvarado, Itasca, Covington, Parker, Keene, Egan, Osceola, Godley and surrounding areas.

888-854-2905
info@auninc.com

All-U-Need Garbage Service Collection Policy

All-U-Need will make every attempt to service (collect) the solid waste from your service address.  However, if the weather, natural disaster, or other peril has altered the favorable conditions required to collect the solid waste from a container of any kind, ie., plastic bin, plastic dumpster, or metal dumpster All-U-Need may omit the pickup at that time due to the conditions.

The driver will make a decision based on the risk assessment of moving a 20 ton vehicle onto soft ground in order to dump your container.  For example, if it has rained and the ground is soft your collection may be omitted due to this condition.  This is for the safety of your property and the safety of our crew.

If a container has been moved, turned around, faced another direction, blocked by a vehicle, has a vehicle to close for access, has tree limbs hanging to low for truck access the container collection may be omitted and the customer must return the container to location in which All-U-Need placed the container upon delivery and ensure access is made available for the truck.

General

·        Route begins promptly at 7:00 a.m.

·        Collection at your address will occur anytime after 7:00 a.m.  No specific time of day for your particular pickup

·        Collection may be delayed, postponed or canceled without notice due to an event  (inclement weather, vehicle down, traffic, or anything unforeseeable)

·        Boxes can be collected if broken down.

·        Small boards and some wood can be collected if 4 foot or less in length and not to exceed excessive weight (20 lbs)

·        If customers particular plan allows for 10 bags (30 gallon) per week and plans to exceed the limit, must call office first, make arrangements and pay the fee at 50 cents per extra bag.

·        Arrangements can be made to collect a recliner, couch, mattress, box spring, etc. customer must call the office first and pay the fee for the particular collection.

·        Trash scattered by animals, wind, vandalism or any other means is not the responsibility of All-U-Need to collect.

2,3,4,6 Yard Metal Dumpster

·        Prohibited items include but are not limited to oil, batteries, tires, freon, paint or any other hazardous material.  If crews observe any of these items in the dumpster they will be removed and occurrence documented.  The label on the dumpster clearly prohibits disposal of such items.

·        Items must fit in the dumpster proper (width & height) with lids being able to close.

·        Dumpster must remain on level accessible ground.  All-U-Need will place the dumpster in the appropriate place accessible for the truck to collect.  If the dumpster is moved from that place it will not be collected until put back by customer.

·        Tree limbs, wires vehicles, etc. if blocking access or will cause damage to All-U-Need vehicle must be trimmed, moved, etc. before we will collect dumpster.

·        Do not burn any item at any time.  Damage to dumpster as a result of fire will be      assessed to the customer.

·        If customer has requested the dumpster be placed in any area that requires the All-U-Need trucks to access it by driving on the customers driveway; the customer has released all liability from All-U-Need for any damage the truck may cause to the drive.  In short term and long term the weight of the trucks may cause road base, asphalt, dirt, etc. to soften, buckle and rut.  All-U-Need is not held liable for ruts caused by the truck due the customers requested location of the dumpster.

·        Damage to dumpster while in lease to customer will be investigated and fees          assessed as neglect, negligence or liability as determined.

·        Dumpster payments are billed monthly on or around the 10^th of the month due no later than the first on the next month for that service month.  For example, May 10, 200? invoices are mailed with a due date of June 1^st, 200? for service month June 200?.

·        Dumpster payments 10 days past due date; the dumpster will be removed without notice and balance owed will be forwarded for collection

200 gallon/1.5 yard plastic residential container

·        Prohibited items include but are not limited to oil, batteries, ties, freon, paint or or any other hazardous material.  If crews observe any of these items in the container they will be removed and occurrence documented.

·        Items must fit in container proper (width & height) with lid being able to close.

·        Items must be in bags (30 gallon maximum size). Loose trash in container is the responsibility of the customer to remove.  If loose trash is present and accumulates to a level that must be removed as deemed necessary by All-U-Need, customer will be assessed the fee for All-U-Need cleaning out the loose trash.

·        Do not burn any item at any time.  Damage to container as a result of fire will be assessed to the customer.

·        Damage to container while in lease to customer will be investigated and fees assessed as neglect, negligence or liability is determined.

·        If customer has requested the 1.5 Yard be placed in any area that requires the All-U-Need trucks to access it by driving on the customers driveway; the customer has released all liability from All-U-Need for any damage the truck may cause to drive.  In short term and long term the weight of the trucks may cause road base, asphalt, dirt, etc. to soften, buckle and rut.  All-U-Need is not held liable for ruts caused by the truck due the customers requested location of the 1.5 Yard.

·        Customer is responsible to notify All-U-Need of any problems with the container.

·        Customer is responsible to clean out container every 3-4 months with soap and water.  Do not use bleach, solvent, paint thinner, gasoline, etc.  Soap and water only and may freshen with pine-sol.

·        1.5 Yard payments are billed monthly on or around the 10^th of the month due no later than the first on the next month for that service month.  For example, May 10, 200? invoices are mailed with a due date of June 1^st, 200? for service month June 200?.

·        1.5 Yard payments 10 days past due date; the 1.5 yard will be removed without notice and balance owed will be forwarded for collection.

·        Prohibited items include but are not limited to oil, batteries, ties, freon, paint or or any other hazardous material.  If crews observe any of these items in the container they will be removed and occurrence documented.

·        Items must be in bags (30 gallon maximum size). Loose trash in container is the responsibility of the customer to remove.  If loose trash is present and accumulates to a level that must be removed as deemed necessary by All-U-Need, customer will be assessed the fee for All-U-Need cleaning out the loose trash.

·        Rollout cart must be placed within 15 feet of curbside, but not so close that it can be hit by or impede traffic.

·        Do not burn any item at any time.  Damage to rollout cart as a result of fire will be assessed to the customer.

·        Damage to container while in lease to customer will be investigated and fees assessed as neglect, negligence or liability is determined.

·        Trash scattered by animals, wind, vandalism or any other means is not the responsibility of All-U-Need to collect.

·        Rollout cart is not to be used as a lawn wheelbarrow, tote or anything other than to put garbage in for collection.        

·        Rollout cart payments are billed monthly on or around the 10^th of the month due no later than the first on the next month for that service month.  For example, May 10, 200? invoices are mailed with a due date of June 1^st, 2008 for service month June 200?.

·        Rollout cart (Grand fathered) payments are billed quarterly on or about the 10^th of the month due no later than the first of the next month for the following 3 month period.  For example, May 10, 200? invoices are mailed with a due date of June 1^st, 200? For service months June, July, August 200?

·        Rollout cart payments 15 days past due date; the cart will be removed without notice and balance owed will be forwarded for collection.

Curbside collection without container (bags only or customers own container)

·        Prohibited items include but are not limited to oil, batteries, ties, freon, paint or or any other hazardous material.  If crews observe any of these items in the container they will be removed and occurrence documented.

·        Items must be in bags (30 gallon maximum size).

·        Trash scattered by animals, wind, vandalism or any other means is not

the responsibility of All-U-Need to collect.

·        Curbside collection payments are billed monthly on or around the 10^th of the month due no later than the first on the next month for that service month.  For example, May 10, 200? invoices are mailed with a due date of June 1^st, 2008 for service month June 200?.

·        Curbside collection (Grand fathered) payments are billed quarterly on or about the 10^th of the month due no later than the first of the next month for the following 3 month period.  For example, May 10, 200? invoices are mailed with a due date of June 1^st, 200? For service months June, July, August 200?

·        Curbside collection payments 10 days past due date; collection is terminated until paid in full.